Terms and Conditions

Welcome to Hermosa Medical Center ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website at https://hermosamedicalcenter.com/, our medical services, and any communications you receive from us, including SMS messages. By accessing our website, utilizing our services, or opting into our communication channels, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By using our website or services, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

2. Medical Advice Disclaimer

The content provided on our website is for informational purposes only and does not constitute medical advice. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on our website.

3. Services Provided

Hermosa Medical Center provides a range of medical and diagnostic services, including but not limited to Cardiology, Gynecology, Urgent Care, Internal Medicine, Allergy & Immunotherapy, MRI, and X-Ray. All services are provided by licensed healthcare professionals in accordance with applicable medical standards and regulations in Illinois.

4. Appointments and Cancellations

• Scheduling: Appointments can be scheduled via phone or through our online booking system.
• Cancellations/Rescheduling: We request that you notify us at least 24 hours in advance if you need to cancel or reschedule an appointment. Failure to do so may result in a cancellation fee.
• No-Shows: Patients who fail to show up for a scheduled appointment without prior notification may be subject to a no-show fee.

5. Patient Responsibilities

As a patient of Hermosa Medical Center, you agree to:

• Provide accurate and complete medical history and information.
• Follow the treatment plan recommended by your healthcare provider.
• Ask questions if you do not understand any part of your treatment or care.
• Be respectful of our staff and other patients.
• Meet your financial obligations for services rendered.

6. Privacy and Confidentiality

Your privacy is paramount to us. Our collection, use, and disclosure of your Protected Health Information (PHI) and other personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference. We comply with all applicable federal and state privacy laws, including HIPAA. Please review our Privacy Policy for a comprehensive understanding of our data practices.

7. SMS Messaging Terms and Conditions

By providing your mobile phone number and opting in, you agree to receive text messages from Hermosa Medical Center regarding appointment reminders, confirmations, important health information, and other relevant communications. These messages are intended to facilitate your care and improve your experience with us.

• Opt-In: You explicitly consent to receive SMS messages by providing your phone number and confirming your opt-in, typically by texting a keyword to our designated number or checking a consent box on a form.
• Message Frequency: Message frequency will vary depending on your appointments and interactions with our services.
• Cost: Standard message and data rates may apply to any messages sent to you from us and to us from you. Please check with your mobile carrier for details.
• Opt-Out: You can opt-out of receiving SMS messages at any time by replying "STOP" to any message you receive. You will receive a final confirmation message that you have been unsubscribed. You may also contact us directly to withdraw your consent.
• Help: For assistance, reply "HELP" to any message or contact us at 773-772-8876.
• Supported Carriers: Our SMS services are supported by all major mobile carriers. However, we are not liable for any delays or failures in the receipt of any SMS messages as delivery is subject to effective transmission from your mobile service provider.
• Privacy: We will not share your mobile number or SMS consent with third parties for marketing purposes. Information collected via SMS will be handled in accordance with our Privacy Policy.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Hermosa Medical Center or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.

9. Limitation of Liability

Hermosa Medical Center, its affiliates, and their respective officers, directors, employees, agents, suppliers, or licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the website or services; (ii) any conduct or content of any third party on the website; (iii) any content obtained from the website; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

10. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms or your use of our website or services shall be exclusively brought in the state or federal courts located in Cook County, Illinois.

11. Changes to Terms and Conditions

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our website or services after those revisions become effective, you agree to be bound by the revised terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at: